Our Reviews

Personnel I delt with were very friendly and pleasant to deal with. I was advised of parts that needed replacing and why, and I was happy with that. The service was completed promptly.

Service Advisor was very polite and nice. He did a great job. Service was fast and on point. A+

OK, no problems. A+. Super Gooder!!!

They were very professional and kind.

Quick, efficient, and friendly

very pleased

I’m so very impressed with JD Vance. They were able to help by picking up my car and dropping it off. What a wonderful way to help people with warranty issues. I’m so thankful for the process and the support that they gave me. I needed my blinker fixed on my new car and I’m very thankful for the help.

Was for body repair

Good

Everyone is very friendly, and they are fast & efficient.

Salesman AL told me I had free towing and roadside assistance in the US for 8 years but I called onstar to find out that was not true

Received awesome service from your dealership! My Buick had the check engine light on. John Noble said that he had no appointments available for a few weeks. Thankfully he got me worked in so that I wouldn’t miss my vacation! So thankful John got me worked in! Kudos to John Noble!

The guys in GMC service department were professional and courteous. They got my car in quickly even though I wasn't on the schedule.

the personal i met and worked with were well versed and very knowledgeable of the gm products. the only downside was the owners Manuel seems inadequate and doesn't cover the interior questions that i have. it covers the dos and don'ts very well but not the how to revise things that you should be able to revise. all in all you have a very good staff and it was a pleasure to meet anf work with them

GMC service department is amazing!!!!

As always, everyone did a great job!

Had a tire balance and rotation performed on my 2019 GMC Yukon XL. Highway vibration was resolved. Thank you

John Noble took care of everything

Jim Skiniotis was my salesman. Very nice and very knowledgeable.

John Noble is excellent. He takes care of his customers with kindness and professionalism. He is the reason I keep coming back there to have my work done.

This is the second vehicle we have purchased with Al Jackson. He is always very helpful and he has gained our trust for as long as we need a vehicle.

John with GMC service is THE REASON I trade with John Vance Auto Group.

Service department alway friendly answers all my questions

Came in for a quick oil change, also had our tire fixed, & cabin air filter switched out. The wait wasn’t long and they sent us on our way.

John is great

Everything went as expected and personnel were friendly.

Over the top in competitive pricing and service

The individual who serviced my car gave me an estimated time in which the service would be completed and it was completed at such time. Also, he let me know that there were others ahead of me and that was the reason for the delay. No hidden agenda and he was very kind.

Always receive impeccable service from John Vance Motors! John Noble is truly an asset to your company! He always goes above and beyond to take care of me and my vehicle needs!

Quick friendly service

Not good.

Fabulous. Great service.

It was a great experience. They were so helpful and explained everything making sure I understood.. I would recommend someone looking for a car check out Vance.

John Vance Auto has ALWAYS taken good care of our vehicles… and us. We purchased our first vehicles from Vance 25 years ago and have never gone anywhere else since… and they have done all service and repair work since. From the sales department to the service department, all have been excellent to work with and handled all of our needs.

Very great experience with them Al explained how everything works and was very clear about everything

This was our third time that we have brought our Buick in for service, 2 of the 3 times including this last time, we were told that we did not have an appointment to have the car serviced. Each time we have made an appointment we have received an email & text conformation. It kind of leaves a bad feeling toward your service department. We paid our bill and our key was handed to us and we were told our car was out in the parking lot. It took us a while looking for our vehicle. Not the best service.

Everything was great

Went in for an oil change and tire rotation. Air filter was dirty so had it changed too.

It was great!

Needed to have my 30K mile maintenance and oil change on my 2023 Buick Envision. Brought it in and John Noble and his excellent team took care of everything! It’s always a pleasure to bring my SUV in for outstanding service and professionalism! Keep up the great work John Vance Motors!

Friendly, helpful. Sold me something I was not even looking for, but was the better choice. Will always use John Vance Auto Group for my auto care. Special thanks to Patrick and Al.

Top Notch Service Department.

John was able to get the wife's car right in for repairs. Completed them in a day. Give's me a piece of mind that I can count on Vance GMC when in time of need. Thank you!

Greg in service was great! Got me in and out very good experience.

Good people

Al was very helpful

MY SERVICE ADVISOR JOHN NOBLE IS AWESOME

They were professional

People are helpful and kind. I feel well cared for.

JOHN NOBLE HAS TAKEN CARE OF MY FAMILY FOR YEARS

Service on my truck completed on time and as expected

JOHN NOBLE IS AWESOME

Brought in for oil service and tire rotation. Vehicle was ready when promised

The John Vance Service Department is one of the main reasons why I like this Dealership. They always do things right!

Super grateful for John Noble and his team. He took excellent care of my daughter’s car and I could not be more happy!

Warm friendly greeting with fast and efficient service!

Vance GMC always does an excellent job with taking care of my vehicle.

Really cool shop supervisor. Took care of my service in a professional, friendly manner.

It was good. Slower then usual

Greg in service always takes great care of me!

Always a great experience.

ALWAYS A GREAT EXPIERENCE IN THE GM SERVICE DEPARTMENT. PROFESSIONAL COURTEOUS PEOPLE. FAR EXCEEDS MY EXPECTATIONS

In and out in a timely manner.

Got my vehicle on time! Great friendly service!

Always good service and pleasant atmosphere and timely service.

Always a pleasure to take my Buick to John Vance Motors for any type of service needs. John Noble is awesome and he will definitely make sure you are well taken care of in a timely manner!

Everyone was courteous and very professional. I will get my truck serviced there as long as I own it.

On time, had routine service plus one small problem addressed, no issues.

John in service is great to deal with. He does a great job explaining things and is always kind.

Great staff and great service

Very helpful and nice to work with

Professional organized experience in the GMC service department. Liked the new video link regime cars service appointment.

Jayson Bybee was really great to work with! No pressure and very helpful.

John Noble is fantastic

Mr John in the service department is always very friendly and helpful. In ten years, we’ve always had a great experience.

Easy to set up an appointment. The work performed was professional and good quality. I was kept up to date on progress by text message and my vehicle was returned to me in a reasonable time frame. Personnel were friendly and competent.

John Vance Motors has always given me Excellent service with all of my automobile needs.

GREAT

We broke down 5 hours from home at 11:00 pm, John Vance Dealership towed our truck, the next morning, furnished us a ride to the dealership and had us on the road that same afternoon. Vwey efficient and very kind!!

John Noble does a great job taking care of his customers. Tom K

John Noble is the best! Appreciate his ability to not give up on an issue!

Great customer service

Done right and on time!

Wonderful crew from start to finish service,parts,technicians #1

Friendly staff and prompt service

Service is great

The service advisor was very knowledgeable and helpful.

Very professional!! I needed to make phone calls while my truck was being serviced. One of the sales guys set me up in a quiet area in the front showroom! Mission accomplished!

Great service team at John Vance. Trust is important when you spend money on an automobile these days. I trust the service team at John Vance Motors to keep my Buick in great running shape. In 30 years they have never let me down!

Anytime we have come into the dealership they have been helpful. Theey always have a quick response and answer anything we are in need of.

Fantastic as always, never had bad service

Everything finished in a timely manner

GREAT PLACE

John Noble and his team always go above and beyond to provide great service !

Greg in service took great care of me!

Everyone was very professional and kind.

Everything was fine but no one is perfect. That includes me. If my son wasn't with me I would have been lost. Too much computer dealing for a 74 year old not very computer savvy person.

I had a great experience buying my 2026 Yukon elevation. Dennis lynn, our salesman was awesome. Thanks to Dennis and his gang!

Everyone is always so knowledgeable and professional. Al Jackson is amazing. Would not purchase a car from anyone else.

It was awesome

Service team was great!!!

As always top notch service and quality workmanship. Mark

Always top notch service

Great customer service. I am a widow and trust the GMC team to be honest with me and not charge me for anything I don’t need.

We always buy our vehicles from Al Jackson at John Vance. He is very knowledgeable and professional. He is the only salesman who always keeps in touch with us after the sale. He is one of a kind.

Got a car that had issues right off the lot ! Should have been covered since it was that way when we bought it! Not very good for a dealership to do that!

Great dealership and service.

Had a couple of tire sensors replaced and an oil change.

Always a pleasure to have my SUV serviced at your dealership! Excellent staff that takes great care of me! John Noble always goes above and beyond to make sure my expectations are not only met but exceeded!

Vance GMC service is always top notch.

Everyone was very helpful and professional. Jason and Marsha both worked hard to see that I got everything I wanted in a new vehicle.

Very friendly, professional business

Very friendly, knowledgeable, and expeditious through the purchasing process.