Bought a pre owned Cadillac and less than 3 months after owning it, had a major problem with the stabilization pump. I live about an hour + from Guthrie, but called and made an appointment. They found the problem but were not sure they could locate the pump. Found it in OKC! Young man ran to get it during lunch, and I was up an running about 2 hours later. While I waited, the service dept kept me informed and Marcia took extra special care of me. They are THE BEST people I have ever had the pleasure to work with. I would ...
John Vance service team has always exceeded expectations. In this case we had a very pesky alignment issue that was eventually resolved through diligence and patience.
Always a Great Experience when I work with John in the service Department with my GMC. I live in north Edmond so the it is a relaxing drive on I-35 North to Guthrie Dealership/Service Dept. Today I got new windshield wipers an oil change and tires checked while I waited.
Marsha was amazing! The whole experience was a breeze. I would recommend this place to everyone. No pressure, very friendly and a small town feel. By far the best experience I've had.
I traveled from Tennessee to purchase a used Truck from John Vance in Guthrie. Before committing to a drive of that length to pick up a used truck, I had many questions to be addressed. Jennifer Medina was prompt, and thorough in her responses to my questions, but most importantly she was completely honest!!! Upon my arrival in Guthrie, there were no surprises. The vehicle was just as she had described it to me or better. While there completing the paperwork, she was equally responsive and professional throughout the purchase process. John Carpenter, Finance Manager, was equally helpful, creative, and ...
Best and easiest way to buy my Jeep Gladiator. Steele is very professional and personable. Thanks for all your time and effort. Thanks for the blanket.
Best experience I ever had purchasing a vehicle!! Friendly staff, knowledgeable people!! Would strongly recommend!! They also gave me the most for my trade ims!!
GREAT SERVICE EXPERIENCE. WORK WAS STARTED AND FINISHED ON TIME, SUGGESTIONS OF ADDED MAINTENANCE WAS HELPFUL, DIDN'T OVERSELL, VERY FRIENDLY W/ A PERSONAL TOUCH! THANK YOU!
Great friendly knowledgeable staff, and beautiful car selection. I drove 8 hours to buy from them. I’m happy that I did because I was satisfied all the way around. Note: be sure to ask for a fill up though. I didn’t realize it wouldn’t be done automatically but otherwise, great experience.
John Noble in the Service Department is a true professional. He is courteous, respectful, and knowledgeable. He is "straight to the point" and does not try to fill you with misinformation.
I have bought many vehicles here with Vance and they always go above and beyond to make me feel appreciated. I highly recommend!!! Thanks for your hard work!
Service got the part ordered and in the shop very quickly. Had some extra time and got me right in and done within an hour. Nice guys in the service department. Thanks!
Nice folks. Got the deal done. Took a little compromise but worked out. Shawn's a very nice young man and did his best to ne helpful.
The service dept is stellar! Thank you guys and gals for your continued service of my Durango! I only use Vance for service and the bodyshop for collision repairs. My family buys their vehicles at Vance.
Best experience I’ve ever had buying a vehicle! Friendly, fair and efficient. Highly recommend! I was very pleased with the entire experience and staff!
Friendly and responsive staff. They cut out the normal car buying drama and we cut to the chase. I was a satisfied customer and feel I got a fair deal. I would do business with them again.
Good experience. I would buy there again, low pressure and straight forward sales pitch. Large selection and close to me for service. Overall a nice and low stress environment.
Craig best salesman I have ever dealt with found the Canyon I wanted, got it here on time. John great service rep, I had a problem reported it to Craig and John new about it before I got there and got it fixed. I would recommend both of them to anyone!
Best car buying experience I have ever had!! Everyone was great from reception to sales to financing. Took 20 minutes total and the purchase was complete.
Bought a 2019 GMC Acadia from the Vance Auto Group and it was a great experience. Easy deal and it took around an hour! Highly recommend this dealer!
After being turned down from a couple of dealerships due to negative equity one could understand my frustration and hopelessness but that all changed when I visited Vance Auto Group in Perry Oklahoma. It was a couple of hours before the dealership closed when John received the call that I was coming to visit him from Oklahoma City, which is about an hour drive but this didn't detour him from saying "come on in". As I walk through the door I am greeted by Shane Jansson and I was addressed by name which is surprising because most &...
The entire staff at Vance Auto Group was very helpful and friendly. We were very pleased with our experience here and appreciated how easy Robert made the financing part of it.
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